Withdrawal

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.

To exercise your right of withdrawal, you must contact us (Tamasu Butterfly Europa GmbH, Kommunikationsstr. 8, 47807 Krefeld, Germany, Email: [email protected], Tel.:02151-935670, Fax: 02151-9356744) by means of a clear statement (e.g. a letter sent by post, fax or email) about your decision to withdraw from this contract. You can use the attached template withdrawal form, but this is not mandatory.

In order to observe the right of withdrawal, it is sufficient for you to send the notification of the exercising of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the withdrawal

If you withdraw from this contract, we shall repay to you all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the cheapest, standard delivery we offer have) immediately and at the latest fourteen days from the date on which the notification of your withdrawal from this contract has reached us. For this repayment, we will use the same means of payment as you used in the original transaction, unless expressly agreed otherwise with you. In no case will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must send back or hand over the goods immediately and in any event not later than fourteen days from the date on which you inform us of your withdrawal from this contract at Tamasu Butterfly Europa GmbH, Kommunikationsstr. 8, 47807 Krefeld, Germany. The deadline is met if you send the goods before the deadline of fourteen days.

You shall bear the immediate costs of returning the goods.
You only have to pay for a possible loss in value of the goods if this loss in value is due to a check that is not necessary for the examination of the nature, characteristics and functioning of the goods.

The right of withdrawal does not apply to the following contracts:

Contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or provision by the Consumer is authoritative or which are clearly tailored to the personal needs of the Consumer,
Contracts for the supply of goods, if, due to their nature, they were inseparably mixed with other goods after delivery,
Contracts for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts.

Template withdrawal form

(If you want to withdraw from the contract, please fill in this form and send it back.)

To Tamasu Butterfly Europa GmbH, Kommunikationsstr. 8, 47807 Krefeld, Germany, Email: [email protected], Fax: 02151-9356744

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)

Ordered on (*) / received on (*) Name of the Consumer Address of Consumer

Signature of the Consumer (only in the case of notification on paper) Date

(*) Delete as appropriate.