Should one or more items be damaged during transport, you can easily send them back to us for a refund of item and shipping value.
Should an item be the wrong size or would you like a different color, you can easily send it back for a refund of the item value. Kindly note a direct exchange of items is not possible, instead returns will be refunded. For a replacement items, kindly place a new order.
Butterfly does not cover shipping cost for international refunds and returns. Please refer to our Terms and Conditions for further information.
Kindly note once rubbers are removed from packaging and/or glued onto the racket are excepted from refunds, as are used blades.